CDG Group, in collaboration with the Metropolitan Electricity Authority, has revolutionized the electricity sector with their cutting-edge GIS/AM/FM application software, creating a robust public utility database system. We have implemented detailed electricity distribution and base maps at 1:1,000 scale in Bangkok, Nonthaburi, and Samut Prakan. By gathering field data, aerial imagery, and information from multiple sources, we have leveraged the power of ArcGIS to store and utilize this data effectively. The exceptional work earned the Metropolitan Electricity Authority the prestigious Outstanding Data Management and Service Project Award in 2000. Furthermore, ArcGIS applications have been developed for Desktop, Web, and Mobile platforms, seamlessly integrating with ERP (SAP), Smart Metro GRID, and SCAA systems. This integration has resulted in enhanced efficiency, seamless operations, and improved performance across the board.

In addition, we have developed GIS Net, a web service-based data access platform that offers map services to external agencies and serves as a marketplace for purchasing paper and digital maps. Our enhancements include various communication infrastructure data within the GIS system, such as the Geographic Information System for Fiber Optic Project Management, serving the Operations and Communications Department and the Geographic Information System Department. This integration enables the incorporation of communication line data from the Metropolitan Electricity Authority and other service providers leasing space on power poles. By leveraging mapping and geographic technology, organizations can seize telecom business opportunities and enhance operational efficiency. Our technology facilitates policy and operational data analysis, supports staff, streamlines daily tasks, and delivers public services.

The companies have developed the following service platforms:

• MEA Smart Life Application: A comprehensive public service platform that enhances convenience and speed for citizens. It allows users to check and track electricity usage, report power outages, and make electricity payments through agents using barcodes or QR codes. Users can also view their electricity usage history and payment locations. The platform provides news and announcements, such as notifications of scheduled power outages for system improvements.

• MEA FFM System: A management system for handling and resolving electricity issues. It can receive incident reports through various channels, including MEA Smart Life, Line MEA Connect, and the MEA Call Center. The system can analyze and identify problematic devices, incorporating data from the electricity public utility database and the ArcGIS Platform software. This integration enhances decision-making, preparedness, and efficient problem-solving.

• MEA E-Fix Application: A platform for electrical system installation and consultation services provided by a team of experts. It offers immediate and convenient assistance to service users. Users can select electrical system installation services from standardized electricians under the control of the Metropolitan Electricity Authority. This service covers the areas of Bangkok, Nonthaburi, and Samut Prakan.